Enode

Link as the vehicle's primary user

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Information

ID
4f1dc10b-0d7e-4fbf-8a21-4347f24c8e9a
Vendor
SKODA
Brand
Škoda
Introduced at
Domain
Device
Vendor type
Vehicle

Resolution

Title
Link as the vehicle's primary user
Description

Škoda shares this data only with the vehicle's primary user, and doesn't recognize the MyŠkoda account linked here as that user.

Do one of the following:

  1. Link with the primary user's MyŠkoda account: If the vehicle already has a primary user, link the vehicle again in this app and sign in with their MyŠkoda account. This replaces the MyŠkoda account linked here for all your Škoda vehicles in this app, and any vehicle the new account can't access is disconnected
  2. Become the primary user: In the MyŠkoda app or the vehicle's infotainment system, choose to become the vehicle's primary user and complete the verification it asks for, for example with both vehicle keys or at a Škoda dealer. A vehicle has only one primary user, so this replaces any current one

After that, this message goes away on its own, which can take a day or more. You don't need to repeat either step.

Access
Physical
Agent
User
Action
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