Link as the vehicle's primary user

Volkswagen shares this data only with the vehicle's primary user, and doesn't recognize the Volkswagen ID linked here as that user.

Do one of the following:

1. Link with the primary user's Volkswagen ID: If the vehicle already has a primary user, link the vehicle again in this app and sign in with their Volkswagen ID. This replaces the Volkswagen ID linked here for all your Volkswagen vehicles in this app, and any vehicle the new Volkswagen ID can't access is disconnected
2. Become the primary user: In the Volkswagen app or the vehicle's infotainment system, choose to become the vehicle's primary user and confirm it as shown, for example with both vehicle keys. A vehicle has only one primary user, so this replaces any current one

After that, this message goes away on its own, which can take a day or more. You don't need to repeat either step.